If your telemarketing efforts are achieving sub-par results, it’s only natural to wonder whether your internal telemarketing agents, or those from your B2B teleservices company, are doing a good job. It’s a good question. After all, the inside sales people are on the front lines. They are the voice of your company. If they make a good first impression, your company can crack open the door, and start a relationship. If on the other hand they are unprepared for a call, and unable to hold a beneficial one-to-one conversation with your prospect or client, your company will suffer a black mark, making your job that much harder.