Born and raised in New York City, Jeff Kalter graduated with a Bachelor of Science from New York Institute of Technology. Jeff began his professional career at Bruce Supply Corporation, a leading industrial supplies distributor in the United States. Thereafter, Jeff co-founded Central Foundries Inc., a global importer and manufacturer of cast iron and copper products.
In the late 90s Jeff moved his family to Munich, Germany, where he gained experience in the consumer market acting as Advertising Designer for companies such as ESCADA and Altmarkt Gallery.
Jeff was then recruited by a leading outsourced customer acquisition company responsible for global clients, including TOSHIBA, Cisco Systems and 3Com. His responsibilities included developing, implementing and driving customer acquisition programs with proven revenue of over 100 million USD.
In 2003 Jeff co-founded 3D2B in Rome, Italy. Today, Jeff is the CEO of 3D2B and resides between Rome and New York City.
Even the best tele-services agency cannot generate leads from a bad marketing list. Whether you’re using email, direct mail or telemarketing, the list is the foundation for your marketing initiatives. So, while it may be time consuming, it’s essential to build out the details of your list and keep it up-to-date.
If you’re marketing a complex product or service with a high price tag, you’re likely selling to a web of decision makers within an organization, each analyzing your offering from a distinct perspective and interjecting their opinions at different times in the buying cycle. You need to understand as much as possible about the prospect’s decision-making process and who is involved so you can move forward with your marketing outreach in an intelligent way.
Have you noticed that your competitors are outsourcing marketing functions-everything from channel development to social media? Why is that?
It’s because marketing is changing more rapidly than ever before. This turbulence within the marketing discipline is driving the trend toward specialization. And outsourcing enables companies to work with marketing partners that have a depth of knowledge in the best practices for specific areas of marketing.
On average, only about 30% of webinar registrants attend, but strategic event recruitment can increase attendance rates to 65%, doubling conversion rates and ROI. The tips below will help your webinar approach (or exceed!) that 65% attendance target.
Much attention is paid to the cost per lead in B2B lead generation. However, what’s more important is the cost per sale. After all, that’s the outcome you’re seeking.
Let’s say a company sells technology solutions to operations managers. Its marketing and advertising efforts result in a list of 200 leads that costs it, for the sake of simplicity, $5,000. The company shares these leads with its sales people based on their territories. The sales people follow up and walk away with five closed sales. When you divide five into $5,000, you come up with the cost of $1,000 per sale.
If you follow the “sales is a numbers game” metaphor, you might think the salesperson who makes the most calls or follows up on 100 percent of the leads that cross his or her desk is the victor clutching all the spoils.
Metaphors (and their literary cousins—proverbs and adages) are convenient ways to define situations clearly. But choose the wrong metaphor and you can be headed for trouble. In the case of playing a pure numbers game with marketing leads, you’re probably hovering on the edge of a black hole— and you know that’s a metaphor for disaster.
When it comes to B2B lead generation and determining the top producing marketing activities, ROI matters. A report by the Pedowitz Group says that “ The top-tier of highly effective and efficient marketers calculate ROI or similar financial measures to assess their marketing effectiveness (62% vs. 23% of all other marketers) and are more likely to indicate they are experiencing much greater growth than their competitors (55% vs. 13% of all others).”
It sounds so attractive to pay appointment setting companies fees based on the number of appointments they set up for you. It seems there’s no risk, and would appear to make it simple to compare one teleservices company to another. It comes down to dollars and cents you pay for each appointment.
But is that really true?
If you’ve put together an in-house team to make and receive phone calls as part of your sales and marketing process, you’re probably wondering if you’re getting your money’s worth. Is the program as cost effective as possible? Are you optimizing lead qualification efforts and maximizing your return on investment?
The answer is: Probably not. Why?
Because an in-house team will likely cost your company more than outsourced teleservices. And more often than not, in-house teams are not as effective. Let’s examine this in greater detail.
Internet marketing—websites, white papers, YouTube videos, social media, pay-per-click and more—has become a major part of many business-to-business companies’ lead-generation strategies. It appeals to marketers with its promise of cost-effectively attracting prospects who are genuinely interested in their products and solutions.
And it can deliver that promise. But it could do it better if marketers were not making one big mistake.
Imagine having deep insights into your target accounts that can give you a competitive advantage in marketing and sales. They enable you to prioritize who to call, create customized messages that grab their attention, encourage decision-makers to consider your products, shorten the sales cycle, and close the sale.